|
Over the years, we have developed a suite of workshop programmes that respond to challenges faced by many businesses. These core triple e programmes have an immutable architecture of their own including a core set of tools, but which are customisable to reflect the use of organisational language, existing tools and processes and shades of emphasis dictated by client context.
Our programmes use self-assessment tools to allow participants to evaluate their performance improvement as they move through the modules.
In addition these are supported by Intensity Technical Coaching, whereby participants are supported in "the day-job" in applying, habituating and honing the use of skills, behaviours and tools encountered in the programme modules.
Further additional support can be provided in the form of our 2-hour Accelerator Sessions that take a single focus from a programme and work that aspect intensively.
Consulting Skills
This suite of 4 workshop modules, sequentially sets out to establish:
- A sense of what consulting is fundamentally about and the skills and behaviours involved with a focus on questioning and listening to uncover value, (1 day)
- The consulting model and the concept of consulting styles, practice in using the tools for effective client meeting preparation and questioning and listening skills in order to influence and lead client thinking (2 days),
- Experience in developing the skills of an interactively competent consultant with a focus on verbal behaviours, collaboration and negotiation with simulation of customer interaction and intensive video feedback (3 days),
- Disciplined use of specific tools for high performance in consulting including Value Innovation, Stakeholder Management and Risk Management (2 days).
|
|
Strategic Account Management
A suite of 4 workshop modules that builds sequentially from fundamentals of Strategic Account Management to provision of essential leadership skills for senior account individuals. The focus of the 4 modules is set out below:
- Establishing what is understood by Strategic Account Management and the implications for skills, attitudes and behaviours for successful interaction with customers and provision of the tools for supporting high performance against a clear set of expectations of the role (3 days),
- Deepening skills around account penetration through multi-level relationship development and drilling skills, behaviours and attitudes in a life-like scenario with live feedback (verbal and visual) and corrective guidance (3 days),
- Introducing tools to deepen the strategic contribution made by the account manager in leading the thinking of the customer and practical application in an intensive simulation (2 days).
- Providing Senior Strategic Account Managers/Directors with the tools to manage and lead account teams at a high level of performance whilst improving the effectiveness of relationships and engagement through understanding of Emotional Intelligence, improved commercial acumen and professional and effective management of organisational politics (3 days).
This programme includes an option for coaching and facilitation of organisation's account teams.
|
|
|
